How Landlords Are Keeping Offices Full in 2025

Multi-let offices are changing fast.

Shorter leases, hybrid working, and rising expectations mean landlords need more than a good location and a decent fit-out. It’s time to strategise.

We’ve spent over 15 years perfecting how to keep offices fuller for longer, with happier tenants. We’ve turned those lessons into a management approach we call Core to Floor®.

Here are five key moves that are making the difference.

1. Offer flexibility

Every tenant has unique needs. Some want a plug-and-play space with cleaning, internet and coffee included. Others want to build it all themselves.

By offering managed space alongside traditional leases, and even hybrid options, you appeal to a broader audience. That means faster deals, higher rent, and fewer incentives.

💡 Did you know, Managed Space can deliver up to 40% more in Net Effective Rent?

2. Hospitality isn’t just for hotels 

First impressions count. Your Front of House sets the tone for the whole building.

Think concierge-level service, fast problem-solving, and a team that knows your tenants by name. It’s the small moments that build big loyalty.

3. Community = retention

Lease renewals start on Day 1. And while your tenant’s FD might sign the lease, the office manager and team decide whether they want to stick around.

Creating a sense of belonging with events, digital platforms and shared moments reduces friction and boosts renewals.

💬 “I felt like a kid again!” –  a tenant after one of our community events – a Mr Whippy ice cream van

4. Room Service, but for offices

Offer value beyond the lease.

For example, TSP’s Room Service model lets tenants bolt on extras like cleaning, stocked kitchens, plant care, fibre internet, the list goes on.

The tenant only pays for what they need, they can request a service at any point during their lease, and landlords have a new way to compete without lowering rents.

5. Use data to drive action

Give landlords clear visibility on what’s working (and what’s not) through a reporting framework – from service charge performance all the way to tenant satisfaction metrics.

Ready to reimagine your building?

The best-performing offices are no longer just spaces, they’re services.

At TSP, we help landlords maximise occupancy, increase rents and build loyal tenant communities. Contact us to get started, or download our brochure here.