What Occupants Want

By Zac Goodman
News • Thoughts
27th July 21

According to an HqO report, 72% of occupants are unsatisfied with their office amenities. It comes as no surprise that companies are using the Pandemic to review their options and relocate to more amenity-rich offerings. 

An office’s amenity package can be a market game-changer—it separates the traditional office from the extraordinary one —it’s the difference between long-term, high-quality occupants and the race to the bottom, luring those bargain-seeking tenants. It’s a competitive factor that cannot be neglected.

What Amenities Should Landlords Offer in 2021?

There isn’t a one-size-fits-all approach with amenities. Some buildings benefit from innovative and cutting edge amenities that add a “cool” factor (think WeWork and the famous beer taps). Other buildings perform better by sticking with the basics i.e. plenty of meeting spaces and having an in-house cafe. 

To help guide you with what we see occupants demanding, we have put together our top 5.5 amenities that can be slotted into any building.

1. Sustainability

Sustainability is the number one consideration for occupants in 2021 and beyond. From a building’s EPC rating through to its energy suppliers and transport links, occupants are clued up and know what they want. We have a myriad of suggestions for Landlords looking to go green, check them out here.

2. Meeting Rooms & Office Booths

More people are using the office as a space to connect and collaborate. The open-plan layout doesn’t lend itself well to this so Landlords need to provide meeting rooms, cubicles, and good soundproofing for this new way of work. We love these guys as they provide spaces for any space. 

3. Desk Screens

If you are offering a managed or serviced office it’s worth investing in some high-quality desk screens. We love these felt ones – not only do they look great and can be matched to any decor, but they offer Covid protection and reduce office noise.

4. Bike Racks

Even if it’s just a small space in the basement, bike racks are very in demand with occupants right now. For clever solutions to office bike-storage check out the bike rack company.

5. Towels / Dry Cleaning

Cycling to work is great, especially when you have office shower facilities. What is less great is when Dan leaves his dirty towel in there for weeks on end and everything starts to smell a bit musty…Thanks, Dan. To keep your shower facilities and occupants smelling sweet, trial a laundry service. We love this company as they provide the towels and the washing. 

6. Fun & Games

If Google HQ can have one why can’t we?! An old classic – Foosball tables / ping pong tables – just makes the space that little bit cooler…

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